jeanette on May 30th, 2008

They say that body language is the key to success in the workplace. Find out how true this maxim is. Say, you are ready for that big interview and know that you can wow the person across the desk with your accomplishments or superb presentation skills of your months of hard work and success. But before you even open your mouth, the rest of your body has already spoken volumes. So, what does your body language say? Does it say you’re confident, smart, and enthusiastic—or just the opposite?

Actually, only a small percentage of communication involves actual words—7% to be exact, 55% of communication is visual (body language, eye contact), and 38% is vocal (pitch, speed, volume, tone of voice). Notice that the world’s best business communicators have strong body language, a commanding presence that reflects confidence, competence, and charisma. These qualities are absent in some sales people that we meet. They’re supposed to be loud in meaningful intentions and confidence.

Imagine someone making a major presentation to his company’s board of directors. His body language was a mess—eyes cast downward, hands awkwardly tucked in his pockets, swaying back and forth. This guy is a poster boy for poor body language. He seemed insecure and out of his league. So, work on your body language. Pay as much attention to it as the words you use, and watch your influence soar!

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